Screener questions: Create and edit

This article applies to: UserTesting 

On this page:

• About screener questions
• Create new screener questions
• Use a saved screener question
• Edit screener questions

About screener questions

• Screener questions are used to find participants who match the target audience for your research criteria and weed out those who don't. 
• A good screener is the first defense against bad data and can reduce costs, ease data analysis, and reduce the level of response bias.
• The first step in finding the right participants is asking yourself, "Who is the target audience?"
• If you can't target your desired audience with our available demographic fields, use screener questions.
• Screeners are optional when creating your test.

How many screener questions are recommended?

• The number of screener questions you may use per test depends on your license.
• The more screener questions you use, the more likely you'll accidentally screen out your intended prospective contributors.
• We recommend three screener questions per test.
• Remember, you don't need to create custom screeners for age, gender, income, country, devices, etc, as these demographic filters are built into the test creation process.

Need help drafting your screener questions?

• Our Screener questions: Best practices article is a great place to start!
• If part of your subscription, use professional hours for help from the UserTesting Research Team.

Create new screener questions

1. Go to the Choose Your Target Audience section.
2. Scroll to the Screeners section.
3. Choose Screener question.
   
   
   
4. Enter your question in the Question box.
   
   
   
5.  Add your answers in each of the Answer option boxes.
   
   
   
6. Choose to allow contributors to select more than one or only one answer.
   
   
   
   • More than one answer
     1. Select this box to allow contributors to choose more than one answer in your screener.
     2. For each answer, choose the outcome:
        • May select - Contributors can select this answer and are not disqualified.
        • Must select - Contributors must select this answer to qualify for your test.
        • Reject - Contributors who select this answer are disqualified from your test.
          
   • Only one answer
     1. Select this box to allow contributors to select only one answer.
     2. For each answer, choose an outcome:
        • Accept - Allows the contributor to continue with your screener or take your test.
        • Reject - Disqualifies the contributor from your test
7. Click Done.

Pro tip: You can add hyperlinks in your screener questions if you need to reference something or direct contributors to more information on a website or in a video. For example, How often have you visited https://usertsting.com in the last year?

Use a saved screener question

1. Go to the Choose Your Target Audience section.
2. Scroll to the Screeners section.
3. Choose Saved screener questions >>.
   
   
   
4. Either scroll to or search for your saved screener question.
   
   
   
5. Click the question to add it to your screener.
6. Edit as needed.
7. Click Done.

Edit screener questions

Before launching your test

1. Go to the screener question that you'd like to edit.
2. Make your changes as needed.
3. Click Done.

After launching your test

Refer to Editing a test after launch.

Related content