Qualitative sampling of an online survey

Learn how to gather fuller insights behind survey answers when you ask participants to answer your questions out loud.

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What is a qualitative sampling of an online survey?

  • The data you get from a survey typically just includes the answers, not a participant's thought process as they answer the questions.
  • A qualitative sampling of a survey is when a portion of the total respondents record themselves thinking out loud as they complete an online survey.

 

 

Why is a qualitative sampling of an online survey helpful?

  • Surveys are great quantitative tools that can measure user engagement, perception, preference, and market needs.
  • Recording a portion of an online survey sample through the UserTesting platform provides richer data about people’s thoughts, feelings, and behaviors as they answer questions.

 

 

When should I conduct a qualitative sampling of an online survey?

  • A qualitative sampling of an online survey can be conducted at any time during the life cycle of a product. However, it is typically done...

    • Before development, as a way to gather requirements.

    • During design, so as to gather participant thoughts and feedback.

    • After the site or product has been launched, to gather feedback on how, when, and why people use it.

  • We ask participants to record themselves using the UserTesting platform while they complete an online survey. The survey can be set up through UserTesting's integration with Qualtrics.

 

 

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