UserTesting Power-Up Integration for Trello


At a Glance

Trello is a productivity platform that helps you easily manage projects. Power-Ups are Trello partner integrations, which support more efficient workflows by enabling you to connect your Trello with other tools and applications that you use.


The Power-Up integration for Trello is available on the following subscriptions:

Flex plan Seat-based plan
Essentials Startup
Advanced Professional
Ultimate Premium


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How it works

The UserTesting Power-Up allows you to attach video clips, studies, full videos, and highlight reels to your Trello boards. Your attachments will automatically display a rich set of relevant information, and you’ll be able to view the accompanying video directly within Trello.

Here’s a screenshot of a clip attached to a Trello card:


Using the Power-Up allows you to see relevant contextual details. This can be useful when you or members of your team view all the different cards related to a single project, or if you are taking a high-level view over multiple projects.

You can also watch the video without needing to toggle between applications. Simply click on the play icon; a video player will open allowing you to watch the recorded content. With direct access to insights, you can make decisions or create and assign new tasks or next steps for members of your team within the productivity application.


Set up the UserTesting Power-Up

From your Trello board, click the Show Menu link to expand the Menu. Click on "Power-Ups."


In the search box, type "UserTesting." When the UserTesting Power-Up is displayed, clicking the green Add button will add the Power-Up to your Trello Board.


After adding the UserTesting Power-Up to your board, a "UserTesting" button displays. You must click the UserTesting button to finalize connecting your UserTesting and Trello accounts.


Start using the UserTesting Power-Up

Having completed the steps authorizing the integration, you can access the UserTesting Power-Up button on the back of any Trello card on that board to attach a study, full video, highlight reel, or video clip.


Attached items will show relevant additional information from UserTesting and give you direct links to content. For example, attaching a study will display the name of the study along with the study number, current status of the study, order date, number of sessions, number of screener questions, sessions completed, and the number of steps.

For further guidance on how to share a study, read our  "How Do I Share Test Results" article.


The type of UserTesting study determines what additional information will be displayed. Here's a screenshot of a video clip:


Clicking on the thumbnail will open a UserTesting video player.


Board Button

The UserTesting Board button allows you to create a list from a UserTesting video URL. You can bring key details from a UserTesting video onto your Trello board with one click. The newly created list will include cards for the video clips associated with the video.


Users Who Have Not Completed the Authorization Process

Users who have not yet authorized the connection between UserTesting and Trello will not see additional information for UserTesting attachments. Instead, a "UserTesting Attachments" section appears, which displays a list of links to the attached content.


Users who experience difficulties completing the authorization process should reach out to your organization’s IT team or system administrator for assistance.

Disable the UserTesting Power-Up

Disabling the connection between your UserTesting and Trello accounts is a two-step process. It can be done in any order on the UserTesting Platform or on the Trello Board. However, the Power-Up must be disconnected in both places to finalize.

Disable from UserTesting Platform

To disable the UserTesting Power-Up from within the UserTesting Platform, open Settings from your Dashboard drop-down menu. Then, select the Integrations tab. 


Click the Disconnect button for the UserTesting Trello Power-Up.


Disable from Trello Board

To disable the integration from your Trello board, select "Power-Ups" from the Menu then select "Enabled." Click the gear icon next to UserTesting, and select the "Remove Personal Settings" button (see below).


Clearing your personal data will not cause any data loss, but it removes all additional information that is displayed for attachments, including for the links that were previously shared (during the period that the integration was enabled). 

Learn More

Need more information about which integrations are available through UserTesting? Check out these related articles:

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