Get Started
- What types of studies can I run on User Interviews?
- What incentive do you recommend for research studies?
- Contact our team with questions
- Create a Researcher account
- How to launch a new project
- New here? Best practices to keep in mind!
Launch and Manage Projects
- Cancel or reschedule a confirmed participant
- View or edit the requested participant number
- Send participants documents such as NDAs or release forms
- Track and manage participants through your project
- What are best practices for building a screener survey?
- Add and manage collaborators on a project
Your Hub Panel
- How do I label participants in my panel?
- What is the participant's experience in a Hub project?
- Upload and manage a CSV of participants for Hub
- What are best practices for managing a Hub project?
- Invite participants to sign up for a Research Hub project
- Customize and preview participant emails on your Hub project
User Interview's Recruit Panel
- Supported Countries for Participant Recruitment
- Submit feedback on participants
- Learn how UI builds a high-quality participant audience
- Can you walk me through the recruitment process?
- Can you tell me more about your participant audience?
- Check the feasibility of your recruit
Account and Billing
- Deactivate or delete your account
- Manage, add, or delete credit cards associated with your account
- Download your project receipt or invoice
- Schedule a demo of User Interviews
- Use a prepaid balance to pay for your studies
- Edit your Researcher account details
Team Management
- Set up a custom domain for emails
- How can we update the company name or domain on our account?
- Create and apply a sender profile for Hub emails
- How do I invite colleagues to join my team?
- How do I create and edit email themes?
- Establish SSO / SAML for your team
Integrations
- Use redirects to track participant progress on unmoderated tasks
- Connect the Zoom integration to create and share meeting links
- Connect or disconnect your calendar with the Google integration
- Use the Lookback integration to run end-to-end user research
- Use the SurveyMonkey integration to automate participant tracking for your surveys
- Use the Typeform integration to run engaging surveys while recruiting with User Interviews