| Need to deactivate a researcher account? We can help. |
This article applies to User Interviews
Our team can help you deactivate your account. Please email us with the following information:
- The email address associated with the account you want to deactivate
- Any necessary billing updates (ex. removing a credit card from your account)
- Any projects that need to be transferred to a new project owner
A project coordinator will be in touch within a few days with any follow-up questions and to confirm the deactivation.
Looking to delete a participant account? Check out this support page instead.