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What to expect when you recruit with User Interviews. Here are the major steps you can expect during your User Interviews recruiting experience. |
This article applies to User Interviews
On this page:
- You: Launch your project
- Us: Quick review
- Us: Find participants
- You: Approve candidates
- You: Manage your calendar
- You: Talk with your users
- You: Record participation
- You / Us: Distribute incentives
You: Launch your project
- Once you're ready for us to start recruiting for your study, design your project in our platform.
- We'll ask all the important questions regarding your overview, demographics, and screener.
- Most importantly, you'll set your requested participant number.
- This tells us how many people you want booked.
New to research? Check out our UX Research Field Guide.
Us: Quick review
- Once your project launches, it will be assigned to your dedicated project coordinator.
- If we have suggestions (both major and minor) that would help create a successful experience, we'll email you.
- Please keep an eye out and read any messages from projects@userinterviews.com. That's a human trying to get in touch.
- If there are no issues, you can expect that we've started recruiting.
Us: Find participants
- Typically, we can find you at least one qualified candidate within 24 hours.
- You'll get daily notifications about our progress.
- We recommend that you visit your project workspace daily to check for updates, alerts, and messages.
You: Approve candidates
- Once applicants to your study start rolling in, you can approve them manually or automatically.
- Approved candidates will be emailed an invitation to join your study.
- To account for changing availability, please approve between 1.5-2x as many candidates as you want booked. Don't worry—we'll stop recruiting once we hit your requested participant number.
You: Manage your calendar
- As participants book themselves, you'll be alerted by email.
- Keep an eye on your calendar as it fills up.
- The morning of any sessions, you'll receive an overview of all of your bookings for the day.
You: Talk to your users
- Keep a close eye on your Messages alerts, especially the day of the study.
- We will push any questions about the study your way, and expect you to provide assistance when needed.
- You won't want to miss anything time-sensitive!
You: Record participation
- To keep track of participant activity, you will be required to mark each participant as "Completed" or "Did Not Show".
- You will not be charged for anyone marked "Did Not Show" and they will be flagged in our system.
- We'll use the final attendance to tally up your bill.
You / Us: Distribute incentives
- If you've asked us to distribute incentives for your project, we'll do so immediately after you mark a participant as "Completed".
- If you will be issuing incentives, please be sure to do so within 10 business days of each session.
- Want to know more? Sign up for a private walkthrough of our product with one of our experts.