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Learn which features are compatible with Advanced UX Research studies for both desktop and mobile. For browser compatibility, see Requirements to participate in a UserZoom study > Browser compatibility. |
This article applies to: UserZoom
✅ Plan Availability (included): Professional, International, and Premium
➕ Plan Availability (when purchased separately): Essentials
👥 User roles: This is an informational article for all user roles.
For more information, see our article on how to find your plan and user role.
On this page:
General information
- All browsers must have Javascript and cookies enabled.
- Rooted, jailbroken mobile devices and iPad Pro tablets are not supported.
Look & Feel
| Desktop | Mobile | |
| Mobile Touch Interface | No | |
| Restart Page | No | |
| Back Button | No | No |
| Progress Bar | No | No |
| Bottom Taskbar | ||
| Floating Taskbar | No |
Participants
| Desktop | Mobile | |
| UserZoom Surveys Extension Installation Required | See Study types that need a UserZoom extension. |
No |
| UserZoom Surveys App Installation Required | No | |
| Screener | ||
| Invitation Links | ||
| Site Intercept | No | |
| Feedback Tab | No | |
| QR Codes | No |
Questionnaire Types
| Desktop | Mobile | |
| Question-Only tasks | ||
| Pre-Task Questionnaire | ||
| Intercept Questionnaire | ||
| Validation Questionnaire | ||
| Success Questionnaire | ||
| Non-Success Questionnaire | ||
| General Questionnaire |
Question Types
For more information see Questions and tasks available by study type.
Results
| Desktop | Mobile | |
| Clickstream | ||
| Heatmap | No |
Settings
| Desktop | Mobile | |
| Multimedia Center | ||
| Modify system text | ||
| Restrictions | ||
| Sample Quality Control* |
|
*See Sample quality control for more information
Study Builder
| Desktop | Mobile | |
| Add Logic | ||
| Add Conditions | ||
| Welcome Page |
Task Types
For more information, see Task types.
Tracking
| Desktop | Mobile | |
| Tracking with UserZoom Surveys extension | No | |
| Tracking with UserZoom Surveys app | No | |
| Advanced Tracking |
Video Recording
For recording options see Record video in studies.
Related content
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