| Learn about the features and benefits of the New unmoderated (think-out-loud) test, and how to create a test using the updated flow to streamline setup |
This article applies to: UserTesting
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About new unmoderated TOL test
- Redesigned creation flow aligned with Surveys and Interaction Tests for a streamlined, consistent setup experience.
- Support for advanced configurations, including branching logic and matrix questions.
- Compatibility with Figma tasks and QXscore for richer, more integrated research.
- Modernized results experience with improved charts, filters, and a new video player.
- AI-powered tools such as AI summaries and “Push to Report” for faster synthesis and sharing of key insights.
- Dedicated Videos page for organizing, editing, and sharing clips and highlight reels.
Enables deeper feedback collection with new task types and improved participant guidance.
Benefits
- Streamlined qualitative feedback collection with video-based tasks.
- Easier analysis via AI-generated insights and thematic grouping.
- Modernized experience compared to Classic Tests with an integrated, scalable architecture.Support for clip creation and sharing, enhancing storytelling and reporting impact.
Key features
- New Verbal Response Task: A task type where participants speak aloud and their audio is recorded and transcribed.
- Thematic AI Analysis: AI-generated themes from verbal responses provide high-level summaries of feedback.
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Video Analysis Tools:
- Session Video Player: Watch full participant sessions.
- Task Video Player: View all responses to a specific task.
- Transcripts: Auto-generated, synced with video playback.
- Clip Creation & Highlight Reels: Extract and share moments across sessions and tasks.
- Branching Logic: Conditional task flows based on participant responses.
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Multi-language Support for task instructions:
- English
- French
- German
- Spanish
- Portuguese
- Chinese
- Japanese
- Randomization & Logic Options: Inherits settings from Interaction Tests.
- Integration with QXScore and Figma: Includes task types from Interaction Tests.
- Improved Duplication: Able to convert a test from UserTesting Classic to New unmoderated TOL.
Create an unmoderated TOL test
- Click Create test.
- Select Unmoderated test:
- Choose New unmoderated test.
- Select Use the new test experience button:
- Name your test.
- Pick Think-out-loud.
- When in the dashboard, navigate to Summary.
- Click Edit.
- Select your Device type or change study type.
- In the Test builder tab, select the + Add button to add tasks and questions to your test based on your testing goal.
- Navigate to the Audience tab to recruit your participants.
- Go to the Review tab to preview your test, and then pilot it before launch.
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