Branching logic for UserTesting Surveys and Interaction tests

This article applies to: UserTesting 

Branching logic for surveys and interaction tests is available on the following subscriptions:

On this page:

• About branching logic
• Logic rules
  • Multiple-choice - Single select
  • Multiple-choice - Multi-select
  • Rating scale
  • Otherwise
  • After this question
• How it works
• Branching logic examples (video)
• Results tab

About branching logic

• Allows you to adapt the design of your test based on participant responses
• Creates a more dynamic survey and helps in gathering relevant and precise information
• Enables a personalized and relevant experience for participants

💡Note: We now have branching logic for screener questions in UserTesting Surveys and Interaction tests.

Logic rules

• A logic node may have several rules.
• Logic rules are a single action to be completed based on a response or answer to a question in a test.
• Rules can differ depending on the question type

Multiple-choice - Single-select logic rule

• Can only be used for Multiple-choice questions that have a Single select configuration
• Allows you to branch participants to specific questions depending on how they respond to the single-select question
• You can set up specific rules to branch participants based on the possible list of answers they indicate in the multiple-choice questions.
• You can indicate as many branches as there are options–there isn’t a restriction on the number of multiple-choice (Single-select) logic rules that can be applied to a Multiple-choice Single-select task.

Multiple-choice - Multi-select logic rule

• Can only be used for Multiple-choice questions that have a Multi-select configuration
• Only one multi-select logic rule may be present per question

Rating scale logic rule

• Can only be used on the Rating scale question
• Has no restrictions
• You can configure your logic in any way that allows multiple rules to be true, the top rule will be the one applied.
• Allows you to ask a rating scale question and follow up with participants who respond with Less than, More than, or Equal to a specific number on that scale by branching them to a specific follow-up question

Otherwise logic rule

• Can’t exist on its own
• Will appear by default if another logic rule is present
• Allows you to split off two clearly defined branches from a single question based on the participants’ answers.
• Can be added for:
  • Multiple choice (single select)
  • Multiple choice (multi-select)
  • Rating scale
• Allows you to identify participants who responded with a specific response to a question in one branch, and all other participants in another.

After this question logic rule

• This is the default logic rule.
• Allows you to indicate a specific question that should always follow up another question
• Allows you to route a participant back to the test path after having branched them away previously

How it works

1. Select the Add logic button below the question.
   
2. Use the drop-down menus to choose the path you want a participant to take.
   
3. If other rules are needed, use the + Add rule button.
   

Branching logic examples (video)

Results tab

• Any questions where a logic node has been placed will have a note to indicate that logic is present.
• You can see how many participants, out of your total number of participants, responded to a question.
• You can also view the number of participants who didn’t see the question based on the logic in your test.

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