Intranet navigation in studies

Discover how UserZoom works when testing a site that is on an intranet.

Plan Availability: All Plans
👥 User roles: Owner, Admins, and Researchers
For more information, see our article on how to find your plan and user role.



  • Participants access all parts of a study via their IP address.
  • Participants can only access sites in a study that they could also access from their browser outside of the study.


To check if a site can be used without special permissions or configuration for a study:

  1. Open the site in a browser that is not connected to a VPN or network behind a firewall.
  2. Check if the site loaded properly.
  • Yes: The site can be used without special permissions, configuration, or settings.
  • No: Reach out to the owner of the page for access.


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