Launch or stop a study

Use these steps to launch or stop a study.

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Plan Availability: All Plans
👥 User roles: Owner, Admins, and Researchers
For more information, see our article on how to find your plan and user role.


On this page:



Pre-launch activities

  • Before launching a study, we strongly recommend testing it to verify it behaves as intended.
  • A Soft Launch is also recommended.
    • This entails launching the live study to a very small number of participants.
    • Using these results, you can confirm your study is working properly
    • You can then increase the quota of this segment to the number of participants you need.
  • Check if there are available live study slots for your account so you can launch your study.



Launch a study

  1. Go to the Monitor section of your study.
  2. Click Launch to participants launch_to_participants_button.jpg at the top right.
  3. Make sure the relevant segments are also active
  4. If you notice errors in your study after having collected data, refer to this article to see if you can make edits.



Stop a study manually

  • All studies are stopped automatically when they reach either the quota of the segments or the Screener Groups, whichever is reached first.
  • When the study reaches your quota it closes and you receive an email.
  • If you would like to stop your study manually you have two options.


Stop a study for all participants

  1. Go to the Monitor section of your study.
  2. Click Stop study stop_study_button.jpg.
  3. In the modal window, choose NO. Stop it for everybody.
  4. Optionally, use the WYSIWYG editor to customize the message active participants see telling them that the study is closed.
  5. Click Turn Offline turn_offline_button.jpg.


Stop a study only for new participants

When you stop the study for new participants:

  • Active participants who started the study, but have not yet finished it, can still complete the study.
  • The study stays live for a while and an estimated closing time countdown is shown in the Monitor area on the left.


To stop a study only for new participants, follow these steps:

  1. Go to the Monitor section of your study.
  2. Click Stop study stop_study_button.jpg.
  3. In the modal window, check YES. Let them finish.
  4. Click Turn Offline turn_offline_button.jpg.



Set a study to stop at a specific date & time

Plan Availability: Corporate, Essentials, Professional, International, and Premium

When the study reaches your quota or specific date and time it closes and you receive an email.

  1. Go to the Study Builder section of your study.
  2. Click the Settings icon settings_icon.jpg in the left menu.
  3. Go to the Cutoff Date & Time section.
  4. Check the Set a cutoff date and time option.
  5. Enter the date and time to stop the study.
  6. Click Save in the top right.


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