UserTesting Policies for Privacy and Security

At a Glance

UserTesting is dedicated to delivering the highest standards of security for our customers. Data safety and security are among our top priorities, and we are committed to protecting customer and contributor data. This article provides quick resources on our privacy and security policies.


Review the resources below to learn more about the steps UserTesting takes to ensure that your data is safe and secure.

UserTesting Security 

UserTesting Privacy Center 

Custom Confidentiality Terms

Frequently Asked Questions  

Q: What personal information can I collect from my contributors?
A: See our article on "Understanding Personally Identifiable Information (PII)" and “Collecting Contributor Insights Under HIPAA.”

Q: How can I be sure that my data will be secure?
A: See our article on "Will Test Contributors Keep My Information Confidential?" You can also read the Contributor Terms of Service.

Q: Is Live Conversation secure?
A: See our article on "Live Conversation Security."


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