Use these steps to access assistance with recruiting niche audiences for your Live Conversations, Surveys, and Think Out Loud tests (new experience).
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About niche audience recruitment
Niche audience recruitment helps you reach hard-to-reach or highly specific audiences for Live Conversations, Surveys, and Think Out Loud tests (new experience).
- Refine your targeting: Use filters and screener questions to better define your audience.
- Get real-time assistance: Chat with a product expert for recommendations on reaching your target audience.
- Request custom recruitment: Submit a request to connect with hard-to-reach participants.
Niche audience recruitment support
Use recruitment support when you need help finding hard-to-reach or highly specific participants.
- Available for Live Conversations, Surveys, and Think Out Loud tests (new experience only)
- Typical response time: within 72 hours
- You can request support directly in the platform or from the test builder
Note: For Think Out Loud tests, niche audience recruitment is available in the new experience only (not UserTesting Classic), and recruitment may be limited to certain panel partners — this can affect feasibility and pricing for your specific audience.
Request audience recruitment support from the test builder.
- Open the Audience Builder.
- Under Contributor network options, select Recruitment support.
- Choose how you’d like help with recruitment:
- Recruit more specialized audiences – Send a custom request to our recruitment team for help finding the right contributors for your moderated test.
- Chat with an expert – Ask our live team of experts questions about the recruitment process, and we’ll share our hints, tips, and best practices.
- Boost your recruitment skills –Discover articles and courses to continue learning about effective target audience recruitment
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If you choose to submit a custom request for Live Conversation, Survey, or Think Out Loud (new experience) recruitment, a form will appear where you can enter your recruitment needs. You’ll receive an email response within 2 business days of submitting your request.
💡Note: If someone on your team requests custom recruitment services for Live Conversations, Surveys, or Think Out Loud tests, a quote must be approved before the request can be fulfilled.
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