AI-Enriched Video Upload

This article applies to: UserTesting 

On this page:

• About AI Enriched Video Upload
• Upload videos
• View videos
• AI-generated video summaries (Ultimate only)
• AI-generated study summary (Ultimate only)
• Manage your videos
• View your study in the Dashboard

About AI Enriched Video Upload

• Note: This feature is available to Advanced and Ultimate customers. Customers who have opted out of Gen-AI will not receive AI summaries. Essential plans do not support video uploads.

• AI-Enriched Video Upload lets you bring external study videos into UserTesting for transcription and, for Ultimate customers, AI-generated summaries.

   

Upload videos

You can upload external video files when creating a new study or adding to an existing one.

Supported upload sources

• Your device
• Google Drive
• Dropbox
• One Drive

Upload limits

• At least one video is required to create a study.
• Up to 100 videos can be uploaded per batch.
• Maximum size: 5GB per video
• Supporting types: MP4, MOV, WMV, AVI.

To upload videos as a test or study

• Click on Create test.
• Choose Video upload.
• Select the video files you want to upload.
• You can add study details to help organize your videos.
  • Title
  • Supported languages are: 
    • English
    • French
    • German
    • Spanish

• After the upload is complete, click on "Transcribe and Summarize" (or "Save" for AI opt-out customers).

  
  
  
  
   

View videos

All eligible plans receive transcription for every uploaded video.
After upload, open any video to view its transcript and use tools such as clips and highlight reels.

AI-generated video summaries (Ultimate only)

Ultimate customers automatically receive an AI-generated summary for each uploaded video.
Summaries become available after video processing is complete.

AI-generated study summary (Ultimate only)

If your study contains three or more videos, a study-level AI summary is created.
Studies with fewer than five videos will see a message indicating that at least five videos are required.


 
 

Manage your videos

In the Videos tab, right from the video table, you can select any of the following actions to manage your videos:

• Rename videos
• Download
• Share
• Export transcripts
• Delete videos
• Add video/gifs when needed.

You can also add more videos to your test from the main menu at the top:



 

View your study in the Dashboard

Your video upload study appears in the Test Dashboard, showing the study name, number of videos, and who created or edited it. From the dashboard, you can:

• Move it to a folder
• Pin the study
• Add videos
• Delete

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