Matrix questions for UserTesting surveys

Learn how to add a matrix question to a survey.

 

This article applies to: ut logo tiny.pngUserTesting 

 

On this page:

 


 

Add matrix question

  1. Go to Test builder and click the +Add button on the left.
  2. Choose Matrix under the Questions options.
  3. Type your question.
  4. You may select pre-made scale labels or create your own. 
    Screenshot 2025-05-01 at 4.44.49 PM.png
  5. Type the items for your rows that participants will evaluate using the scale.
    Screenshot 2025-05-01 at 4.46.29 PM.png
  6. If you want to add branching logic, create an additional question then return to the first question and select Add logic.
    Screenshot 2025-05-01 at 4.48.11 PM.png

 

 

Review matrix question

The Review tab shows your matrix question, the scale you chose, and the rows added.

review_matrix.png

 

 

Participant experience

  • Desktop view:
    matrixdesktop.png
  • Mobile view:
    matrixwebview.png

 

 

Matrix question results

Here's what matrix results look like as a chart:

matrix results.png

Here's what matrix results look like as responses:

matrix responses.png

 

 

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