Ordering tests longer than 15 Minutes

This article applies to: UserTesting 

On this page:

• What is a longer test?
• Ordering longer tests
• Things to consider

What is a longer test?

• A test longer than 15 minutes would be considered a longer test.
• To determine the length of your test, use the Preview test plan feature. Act as a contributor, read, and try to complete the tasks and questions. This will provide a time estimate.
• Conducting a pilot test could also gauge the length of a study.                    

Ordering longer tests

With an annual subscription plan, you have the option to run tests that are 30-40 minutes long. we recommend notifying potential contributors so they are prepared to spend more time on your test.

Please note:

To offer a contributor a bonus for a longer test, you must have pre-approval from your customer success manager or account executive. Bonus payments are not possible for surveys.

Here's how you may notify contributors about the length of your test:

1. Create a test. Include a screener question notifying the contributor of the length of the test.
   
   
   
2. Once the videos are reviewed and the results are satisfactory, email a list of the test session ID numbers via this Support form. For example:
   1. Subject line: "Pay Bonus to Contributor for Longer Tests"
   2. Email body: "Session #: 2388291 A through F, 2388293A"                                                            

Things to consider

• It is not recommended to run tests longer than 40 minutes.
• Tests that take longer than 40 minutes could make the contributor less inclined to produce high-quality feedback.
• Please contact your Customer Success Team if a test longer than 40 minutes is needed to discuss moderated testing options. 

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