Learn what minimum notice does and how to change it, so participants book sessions with enough lead time.
This article is for all researchers (admins and users) on any User Interviews plan who schedule 1-on-1 interviews or focus groups.
What minimum notice does
Minimum notice sets how far ahead participants must book a session. Times that start sooner than your minimum notice are hidden from participants. For example, with a minimum notice of four hours, participants can't book a session that starts in the next four hours.
Minimum notice also applies when participants reschedule. It works the same way for 1-on-1 interviews and focus groups, and for both smart availability and manual time blocks.
Change your minimum notice
- Go to Research design > Research activity.
- In the Availability, attendees and location section, click Edit. The scheduling drawer opens.
- Open the Limits section.
- Under Minimum notice, enter a number and select a unit of time, such as Hours.
- Click Save. If you close the drawer first, your changes aren't saved.
To check which times participants can book, open the Save menu and select Save and preview. If times are missing, learn more in Why can't participants book the times I expect?