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UserTesting Knowledgebase
Troubleshooting
Troubleshooting
Find guidance for solving issues as you test.
Platform Functionality
Guidance for Troubleshooting Screener Questions
Editing a Test After Launch
How Do I Cancel a Pending Test Session?
What Does It Mean If a Session Has a "Problem" or Is "On Hold"?
Converting a UserTesting Contributor Network Test to an Invite Network Test
Moving a Draft Between Accounts
Technical Issues
Troubleshooting Video Player Issues
If You've Encountered a Problem...
Allowing Access to UserTesting Domains
I Forgot My Password...Help!
