Managing Your Account

Managing Your Subscription: Overview

• What Are the Different UserTesting Subscriptions and Licenses?
• Renewing Your Subscription
• What Is Premier Support?
• Order History
• Ordering Tests Longer Than 15 Minutes

Managing the Flex Plan

• Exporting Session Data on the Flex Plan
• Managing Your Subscription on the Flex Plan
• Guidance for Admins on the Flex Plan
• Usage and History Dashboard
• Session Rate Card
• Testing Capacity on the Flex Plan

Managing the Seat-Based Plan

• Guidance for Admins on the Seat-Based Plan
• Usage Reporting for the Seat-Based Plan

Managing Workspaces

• Workspaces: Overview
• Workspaces: Frequently Asked Questions
• Managing Tests in Workspaces
• Workspaces and Video Security

Managing Your Team

• Guidance for Admins
• Adding or Removing Team Members
• Viewer (Collaborator) Role: Overview
• Approval Flow
• Email Notification Preferences
• Switching Profiles in the Platform

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