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  2. Use Cases and Approaches to Collecting Feedback

Use Cases and Approaches to Collecting Feedback

Choose the test approach at every step.

Planning How to Collect Insights

  • How Often Should I Collect Feedback?
  • When to Use Each Type of Test in the UserTesting Platform
  • Ways to Collect Insights: Quick Resource Guide
  • Choosing a Method for Collecting Feedback
  • What Is Remote User Research?
  • Moderated vs. Unmoderated Tests
See all 9 articles

Project Types

  • Testing Search, SEO, and Search Results
  • Build a Demand Generation Marketing Campaign
  • Evaluate a Design Idea
  • Build an App
  • Build a Website
  • Understanding the Competitive Landscape
See all 7 articles

Approaches for Discovering Customer Needs and Behaviors

  • Use Cases for Understanding Your Customers' Environment
  • What Is a Longitudinal Study?
  • What Are Surveys?
  • What Are 1:1 Interviews?
  • What Are Competitor Studies?
  • What Is a Qualitative Sampling of an Online Survey?
See all 7 articles

Approaches for Gathering Feedback of an Early Design

  • What Is Concept Testing?
  • What Is Card Sorting?
  • What Is Tree Testing?
  • What Is Preference Testing?

Approaches for Understanding Customer Engagement

  • How to Test an Email
  • What Is a Diary Study?
  • What Is an Omnichannel Study?
  • What Is A/B Testing?
  • What Is a Multi-Channel Study?
  • What Is a Benchmark Study?
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