Jumpstart Series: Live Courses


Welcome to UserTesting! To help you get started, the UserTesting University team has developed a series of courses for new customers like you. By taking these virtual, instructor-led courses, you will learn how to create and launch tests and analyze results within the UserTesting Platform. In addition, you’ll develop best practices and build skills with confidence.

The Jumpstart Live Series consists of four sequential 30-minute sessions, with an additional 30-minute course specific for admins.  

All courses in the series are held multiple times daily, allowing you the opportunity to find a time that best suits your schedule. For those eager to get testing, we offer all four courses back-to-back to get all sessions completed in one day! Participants can engage with instructors and peers to get questions answered in real-time.  

Below is a detailed description of what you can expect from each of our courses and links to register. If you would like to learn more about our Jumpstart Series, check out our Jumpstart FAQs.

Click on the course name to be taken to UserTesting University to view the course schedule and enroll (you must first have created a UserTesting account). 


Jumpstart for Admins

Focus on the roles and responsibilities of the administrator. Cover tips for managing testing capacity on flex plans.

  • Understand roles and responsibilities
  • Invite and assign team members
  • Set permissions for different features
Jumpstart 101: Welcome to UserTesting

A comprehensive overview of where to find key features within the platform.

  • Layout of UT Platform
  • UT University
  • CommUnity
Jumpstart 102: Targeting Your Audience Targeting audiences by utilizing networks and screener question best practices.
  • Utilize contributor networks
  • Best practices for demographic filters
  • Create screener questions and fix common mistakes
Jumpstart 103: Creating Tests with Templates Translating business objectives into test plans.
  • Create a test plan based on objectives
  • Develop best practices for writing test plans
  • Utilize templates to create tests more efficiently
Jumpstart 104: Analyzing Results and Sharing Insights

Discover how to efficiently analyze test results and share insights with team members and stakeholders.

  • Analyze results from video sessions
  • Create clips and highlight reels
  • Walk through various methods of sharing insights
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