Meet Your Resources for Success

All of these resources are here to help you get the most out of the UserTesting platform. If you have any questions about any of these resources, please send us an email at success@usertesting.com. We’re excited to partner with you!

 

General resources

  • UserTesting University - Access live training courses, on-demand courses, and knowledgebase articles to learn how you can gain valuable insights from your customers using the UserTesting platform.
  • UserTesting Knowledgebase - Your one-stop shop for all things UserTesting, and all online support inquiries.
  • UserTesting CommUnity - Network and brainstorm with other UserTesting customers, earn rewards, and attend virtual events.
  • Product Updates - A list of the current product updates and releases.
  • UserTesting Blog - Keep up to date with UX industry news, tips, and articles.
  • Webinars - Hear from top experts in the fields of conversion optimization, UX research, design, and more.
  • Technical support - Have questions about the platform? Send our support team a message and they’ll get back to you as soon as possible. 

Exclusive resources

  • Quick Connect - 15-minute, one-on-one sessions with a customer success manager. 
  • Customer Labs - Live workshops that give you the flexibility of learning at your own pace with the guidance of UserTesting experts.

 

Study planning

What do you want your test to do? What questions can you ask to get the most accurate results?

Tips

Finding your audience

Who do you want to take your test? Are you planning on using your own contributors or the UserTesting Contributor Network?

Launching a study

Analyzing results

Conducting research throughout your development lifecycle

How do you continue to make effective tests? How do you best maximize the effectiveness of your tests? 

Support

Learn more about our world-class Support Team here or contact the UserTesting Success Team at success@usertesting.com.

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