Seamless Recorder for Invite Network

Invite Network is available on the following subscriptions:

Click on the following header titles to skip to that section of the article:

• Key Use Cases
• How It Works
• Who Is This For?

Invite Network utilizes our seamless desktop recorder and enables contributors to launch into an unmoderated test directly from a link—making it easier to tap into insights from employees, existing customers, industry experts, and people within unique demographics.

Contributors can download a browser extension on Chrome, Safari, and Firefox that collects the desktop data needed to map contributor web journeys. The test contributor will see an Install extension option after they enter their email into the Invite Network landing page. (They'll pass through a screen with recording tips before getting to the page with the Install extension prompt.).

This download is optional so as to help maintain healthy completion rates of Invite Network tests; contributors will still be able to provide their perspectives without downloading the extension.

Create and launch a test with anyone at any time. Contributors can start giving feedback with a click of a button; this means you can reach more customers, prospects, or partners to capture insights and ultimately improve your customer experience. 

Watch the demo below to see how contributors enable permissions for the seamless recorder.

Key Use Cases

With our seamless recorder and Invite Network, you can:

• Capture feedback from your B2B customers: Since our recorder doesn't require a download of any external software, targeting B2B personas within corporate firewalls is possible. 
• Intercept users for feedback in real time: Create an Invite Network test to generate a test link. Add this link to any in-product messaging tools, live chat software, or anywhere you can embed a link. Contributors will only need to click on the link to start giving feedback—without ever leaving their browser.
• Generate team member engagement with internal testing: Quickly solicit feedback from employees and other internal audiences. The seamless recorder makes it possible to get team member feedback regardless of internal security measures.

How It Works

With our seamless desktop recorder, your test contributors only need a test link to get started. By clicking the link, the contributor will automatically begin sharing their perspective without downloading any software or extensions. This creates a seamless experience for the contributor and gets you faster feedback. See the GIF below to see how quickly a person can start a test.

The beginning of a test from the contributor's point of view.

The recorder is only available for unmoderated tests and is compatible with the four most commonly used web browsers: Chrome, Firefox, Safari (current version only), and Microsoft Edge. For instructions on creating an Invite Network test, please visit the Invite Network Overview article. 

Invite Network videos utilize a tab structure allowing contributors one tab for the tasks and another tab for the testing asset. Testing prompts will never block testing assets. See the GIF below to watch this tab structure in action.

Video output from an Invite Network seamless recorder

Once the test is completed, you can review Interactive Path Flows and other visualizations to see which screens contributors navigated to complete a task.

Note: The browser extension that collects Interactive Path Flow data is available for Safari, Firefox, Chrome, and Edge. The browser extension installation is optional to maintain a healthy completion rate, so not all Invite Network sessions will have this data.

Who Is This For?

Invite Network is for anyone who wants to invite members of their network to take a test on the UserTesting platform.

You directly manage test contributor recruitment, compensation, and communication so that tests can be launched anytime, with anyone.

If you prefer to have UserTesting recruit and manage the test, you can still do so through our Professional Services group.

Note: Live Conversation sessions use Zoom, so Live Conversation Invite Network contributors will not be utilizing our seamless recorder. Instead, they will need to be able to join a Zoom meeting on their computer or mobile device.

This recorder is only for desktop tests.

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