Understanding the Free Test

UserTesting’s free test experience offers a limited preview of the full platform’s toolkit. The one-time test is launched using a web link, your contact details, and some information about your business. This short experience provides a quick introduction to the world of user feedback!

Your free test uses a fixed template of common user experience questions to provide valuable insights. The test uses this broad set of tasks to increase the chance of your test being completed within a few hours.

Who takes your free test?

UserTesting offers access to a global network of people ready to participate in tests—referred to as ‘participants’. Our panel of test participants is an ever-growing and diverse group, each of whom has been verified by the UserTesting team.

During your free test experience, the prewritten tasks and questions are made available to our testing panel at large. When the test is complete, you get a screen recording of a participant thinking out loud in English as they carry out the tasks.

What should you test?

When you launch your free test, it becomes available to our whole network of test participants, across a range of different demographics. To get the most out of the free test, it’s best to add a link containing content that’s easy to understand for a broad audience.

The full UserTesting platform gives you the power to narrow your focus to a specific audience by using demographic filters and screener questions. You’ll have the chance to see these features in action during an optional live demo after you receive your free test results.

What your result looks like

Your free test is completed by one participant. This person will record their screen and voice while exploring and reviewing the linked content.

Your result page will include the video recording, details about your test participant, and a breakdown of the tasks and questions.

Although this is a one-time test, you will be able to return to your result page as often as you like to rewatch the feedback and share the video with colleagues.

What’s next?

While your free test uses fixed tasks to guarantee fast feedback, writing your own specific questions and tasks is important for gaining deep insights.

The full UserTesting platform offers the ability to create tests from scratch, customize your demographics and filters, and even create notes and clips for more detailed analysis.



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