April 2021 Product Releases

Constant innovation for our customers is core to UserTesting's mission, and our latest updates can help you collect new kinds of insights and improve the way you run tests.

What's New

Tree Testing

  • Improve conversion rates, engagement, and customer satisfaction with fast feedback on your site navigation and labels. Compare alternate hierarchies or labeling to optimize your most important customer flows.
  • Included with Information Architecture Testing SKU (add’l fee) and Ultimate edition.

Template Gallery

  • Launch tests faster with streamlined access to templates and easy navigation to explore over 20 new templates. Simplify access for others on your team with an organized view of all test plan templates and Quick Answers
  • Available on all plans and tiers.

Approval Flow

  • Ensure that your team is creating tests that align to best practices by requiring an approval of a drafted test before it is launched. Scale human insights with guidance while speeding research processes and workflows.
  • Included with Ultimate and Premium editions.

Smart Tags

  • Identify even more important moments within real-time feedback by capturing a total of 10 smart tags (positive, neutral, negative) within the video player and on the participant transcripts.
  • Included with Ultimate and Premium editions.

Smart Tags for Written Tasks

  • Apply smart tags to written responses to find positive, neutral, and negative moments faster. 
  • Included with Ultimate and Premium editions.

Qualtrics Integration

  • Combine qualitative and quantitative insights by adding UserTesting tests to Qualtrics surveys.
  • Available on all plans and tiers.


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