Testing a Prototype, Website, or App

Overview

On your UserTesting Dashboard, you’ve chosen to create a new unmoderated test to test an app or a website. You’re taken to the following testing menu:

Testing_options.jpg

Each of the three I want to test options allows you to select audiences (by using demographics filters and assigning screener questions), create tasks, and build a test plan. But which of the three options best serves your testing goals?

Let’s dive deeper into each selection.

Test a Prototype:

When is it best to choose the Prototype option? Select this path when...

  • You have a sketch, wireframe, or semi-functional prototype, and you want participants testing the functionality of the website or app design—the labeling, organization, and navigation—to describe what they expect to see or happen. (Note: the Prototype test option notifies participants that the design is semi-functional; that they, therefore, may run into problems; and that they are to comment on what they expect to see when navigating the site or app.)
  • You wish to use secure prototype hosting and upload a .zip file of your prototype. If using a prototype tool (e.g., InVision or Axure), you’ll upload the HTML CSS, and other assets when building a test plan. (Note: This feature is not available on all accounts.)

More resources for testing a prototype

Test a Website:

Of the three, Website is the most flexible of the I want to test options as it applies to the broadest range of testing scenarios. You’d use this option when, for instance, your website or app design is more fleshed out and functional (of a “higher fidelity”) than a non- or semi-functional prototype. Also, the Website option is the most appropriate when you want to conduct certain types of tests:

Or when you want to test...

  • Banner ads and other kinds of imagery
  • Email subject lines

Tip: If you’re still in doubt as to which of the three options to use, still go with Website.

More resources for testing a website

See our UserTesting University course Testing Your Messaging. 

Test an App:

Use this option when you have...

  • Existing app in the Apple Store or in Google Play, or a link to TestFlight. Insert the URL that points to that app.

App_Testing_in_app.jpg

  • .IPA and .APK file to upload. Drag and drop the design to be tested.

Upload_app_in_app.jpg

Tip: If you want test participants to review a wireframe or semi-functional design of an app, use the Prototype testing option.

Additional Resources

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