This Month's Customer Labs

Customer Labs is an à la carte menu of workshops led by UserTesting experts answering the questions you’ve asked the most. Learn different strategies around Platform features and best practices that apply directly to your work. Since each workshop has multiple sessions, you can pick the session that works best for your time zone.

 

November 2022

November 8 || How to Test the UX of the Health and Wellness Experience - Click here to enroll

Join Lija Hogan, Principal Customer Experience Consultant, to learn best practices for finding contributors and conducting tests in the health and wellness space.

 

Learning objectives:

  • Frame and phrase questions to test the patient or customer experience while staying HIPAA-compliant

  • Generate ideas for your company's strategies to connect with patients and customers, from physical products to digital experiences

  • Utilize tactics to build buy-in across the organization for qualitative insights

 

November 8 and 10 || How to Scale Insights with Our Latest Product Features - Click here to enroll

Join us in this Live Lab to learn about the Q4 Product Release in October 2022. We will go over what the releases mean and how to interact with them on the Platform:- Integrated card sortin

  • Quantum Metric integration
  • FuelCycle integration
  • Grouped tasks and results
  • Hidden Observers
  • Global Search
  • Workspace page

Learning objectives

  • Identify each new feature from the latest product release and what it means

  • Uncover how to get the most from the new features to meet your goals

Click here to view all the Live Labs

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