What If the Test Contributor Doesn't Attend as Scheduled?

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We pride ourselves on a robust network of potential test contributors that are eager to share their insights with you. We send the test contributors an email confirming their test slot, as well as reminders the day before and the day of the scheduled session. While our "no-show" rate is below industry standards, there may be occasions where a contributor cannot attend as scheduled.

Please give your contributor a 5-10 minute grace period as they may be experiencing technical difficulties. If a contributor indicates they're unable to attend the meeting, a new contributor will be added to the test to take their place. Depending on the amount of notice we receive, you may be asked to update your upcoming availability. 

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