For a standard 15-minute desktop or mobile test, test participants (including My Panel participants) are compensated $10 USD. If you expect your test to be longer than 15 to 20 minutes, please contact the Support team regarding bonus payments.
Test participants who participate in Live Conversation tests received additional compensation due to the increased complexity and time investment. For a one hour Live Conversation test, participants receive a $60 USD incentive. For a half hour Live Conversation test, participants receive $30 USD. Please note that these standard rates apply to UserTesting Panel participants and My Panel test participants, unless you have created an unpaid My Panel.
All payments are processed via PayPal, one week from the test's completion.
If you are conducting My Recruit tests, you will need to determine your own compensation rate and payment method.
For Participant Support, visit the Panel help center.