Managing Your Account Licenses

Overview

These instructions will explain the different licenses we have and how you can manage yours. If these instructions don't match what you see, check out:

If you need help, contact Support.

If your account is on the UserTesting subscription model, you’ll need to assign all the members on your account to a user seat. Until each team member is assigned a license, they’ll be unable to create or launch studies. 

What are the different user licenses we offer?

There are 4 types: 

  • Unlimited
  • Standard
  • Light
  • Collaborator

Additional role type that can be assigned to anyone in the organization:

  • UserTesting Admin: can add and remove users from the account and also assign and change seats 

Follow the steps below to update your account:

1. Sign in to your UserTesting dashboard. From the account menu, select Settings.

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2. Go to the People tab.

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3. Select the Options menu (...) icon next to each licensed user's name and choose View Profile.

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4. Choose the appropriate permission level and save your changes by clicking Save.

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Additional Resources

Workspaces

Approval Flow

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