Recording Mobile Tests

UserTesting supports two ways of recording tests on iOS devices

  • iOS Screen Recorder
  • Tethered Recording

The screen recorder uses the iOS device to record the tester interactions, touches and the participant’s voice.  Tethered recording records tester interactions and the participant's voice using a Macintosh computer connected to the device by cable.  Touches are not recorded.


Advantages to the iOS Screen Recorder

  • Participant holds the device in a natural way and can take the test almost anywhere.
  • Participant's touches appear in the video


Advantages to Tethered Recording

  • Web tests can be taken in Safari instead of the Safari simulator that is used by the iOS Screen Recorder
  • The full screen is recorded including parts restricted by iOS
  • Application tests don’t require the UserTesting SDK so can be performed on versions of the application in the App Store and even on competitor applications


Ordering iOS Web Tests

When ordering an iOS WebTest, the default option is to use the iOS Screen Recorder and simulated Safari. To order a tethered test, you must specify the kind of device (Phone or Tablet) and iOS operating system.  This enables you to specify the browser you want to use in the test. If you choose any browser besides “Simulated Safari,” your test will be recorded by the tethering process.


Ordering iOS Application Tests

When ordering an Application Test, the iOS Screen Recorder is used when you have included the UserTesting SDK or if we can successfully inject it into your unreleased application.  If we cannot inject it and it is not already included, we’ll use the tethering process to record the test. Likewise, if you order a test using an App in the App Store, we’ll use the tethering process to record the test.


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