Managing Tests in Workspaces


At a Glance

Anyone with an Unlimited, Standard, or Creator license can move tests between workspaces. The individual moving the tests must be a member of both workspaces.


Workspaces are available on the following subscriptions:

Flex plan Seat-based plan
Essentials Startup
Advanced Professional
Ultimate Premium


Click on the following header titles to skip to that section of the article:

Moving Tests Between Workspaces

Note: If you are an Account Admin, you must also have an Unlimited, Standard, or Creator license (i.e., a license with test creating abilities) to move tests between workspaces.

From the Dashboard, you can choose to move a single test...


Or move multiple tests in bulk.


When moving, you can also select the folder that the test should be assigned to.


Changing Workspaces When Creating a Draft

When using the test launcher, it may be helpful to change the workspace you want the test launched in. To do this, click the workspace dropdown menu found on the test launch pad.


After you’ve switched workspaces and launched the test, your current workspace will also switch to the workspace of the test you’ve just launched.

Archiving Workspaces

UserTesting Admins and Workspace Owners have permission to archive workspaces. Archiving a workspace removes it from the active workspaces list so that access to its dashboard is not available from the workspace switcher.

The archived workspace is also removed from the list of available workspaces when you take actions like moving tests. Links to any tests, clips, or highlight reels located in an archived workspace will still be accessible, and search results will continue to include results from archived workspaces.

To archive a workspace, navigate to Manage Workspaces and choose Archive from the workspace options:


And then confirm the change.


The General (system default) workspace may also be archived. Team members will continue to be added to the archived General workspace if no alternative workspace is specified upon team member creation.

Deleting Workspaces

UserTesting Admins and Workspace Owners are allowed to delete only empty workspaces. To qualify as “empty,” a workspace must not have any tests, drafts, or highlight reels. This includes any previously canceled tests that may not be visible from the Dashboard. In this case, please contact UserTesting’s Support team so that they may assist you with deleting that workspace. “Empty” workspaces are allowed to have tags; however, any tags created for that workspace will be permanently deleted along with the workspace. The General workspace cannot be deleted.

To delete a workspace, navigate to Manage Workspaces and choose Delete from the workspace options:


And then confirm the change.


Learn More

Need more information? Read these related articles.

Want to learn more about this topic? Check out our University course.

Was this article helpful?
1 out of 3 found this helpful