When testing published iOS apps, or apps that are otherwise unable to captured by our mobile screen recording software (due to security or technical restrictions), your participant's activity can be captured via external webcam.
Webcam tests are also useful if you wish to capture the participant's full hand motions or gestures while using your app or mobile website. External webcams are pointed directly at a mobile device and do not capture the participant's face.
Step 1. Log in
Log into your dashboard.
Step 2. Create a Test
Click New -> Test.
Next, you'll be asked to choose whether this will be a Recorded Test or a Live Conversation. Webcam tests are Recorded.
Step 3. Website or App Test
Select whether you will be testing a prototype, website or an app. In this case, since webcam tests are most commonly used to test published iOS apps, we'll select Test an App.
Step 4.Provide your App
Choose Link to Your App and include the link to your iOS app.
The webcam recorder will automatically be selected when you insert an iTunes link.
Step 5. Select your Audience
Indicate the number of participants you'd like for this study and indicate your demographic preferences. For webcam tests, participants can use a table or smartphone.
Screeners are multiple choice questions participants must answer correctly before they're able to accept your test. This is an optional feature you can select if the demographic fields above do not cover your needed requirements.
Step 6. Build your Test Plan
First, you'll provide basic instructions to help testers get in the right frame of mind. For example, "pretend you're shopping for a birthday gift for your mother", or "you took photos at a party and you want to share them with your friends".
Next, you'll input the questions and tasks you'd like participants to complete during your test. You can also refer to our bank of popular tasks if you're not sure what tasks or questions to use.
Step 7. Written Questions
After participants are finished recording their session, they'll see a pop up questionnaire with 1 - 4 questions requiring a written response. You can use the default questions that are included with every test or write your own.
Step 8. Review and Launch Test
Review your test plan details carefully before launching your test.
When you're ready, click Launch Test or Schedule Test to launch at a later time.
It's important to note that due to the small size of our webcam panel, tests may take longer than average to fill.