UserZoom Academy: Develop your UX Skills

Learn how to Develop your UX skills in the UserZoom Academy.


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Additional Resources

Additional Resources is a one-stop shop for all Related Resources from each course!



6 Steps to (Unmoderated) Study Success

  • The 6 Steps to (Unmoderated) Study Success course shows you high-level steps to plan, build, and analyze your unmoderated studies
  • We also review best practices for:
    • Testing your study before launch
    • Recruiting the right participants



How to choose your method

  • In the Choose the right study type interactive tool, we ask a series of questions about your next research project.
  • Based on the responses we give you recommendations on which study method best fits your needs.



Write effective studies

Writing effective studies is a skill that takes time, practice, and experience. In the Write effective studies course, we'll show you how to define your research question and map your tasks to it, as well as best practices for writing scenarios, tasks, and questionnaires, so you'll get actionable insights from all your studies. By the end you'll be able to:

  • Identify the purpose of scenarios, tasks and questionnaires
  • Flag errors in scenarios and tasks
  • Separate neutral and leading questions
  • Recognize the impact of writing ineffective studies



Recruit your participants

  • In the Recruit your participants course, we'll show you why it’s so important to use screener questions in your studies, and how to write them.
  • Learn how to recruit participants based on specific criteria.
  • In the Advanced screener groups lesson (feature not available for Basic Usability Tests or Moderated studies), we’ll show you how to use groups and quotas.



Remote Unmoderated & Remote Moderated

In the Remote Unmoderated & Remote Moderated course, we'll look at the differences between the approaches, as well as the benefits and downsides of each one.



Qualitative vs Quantitative Research

  • The Quantitative vs Qualitative Research course explains the differences between Quantitative and Qualitative research, as well as when and why you’d use each one.
  • This lesson was designed for those who just nod their heads when they hear people talking about Quant and Qual, as they’re not entirely sure what they mean.



Accessibility Testing

  • With more than 20% of people in both the UK and the US having some form of disability, designers must develop and improve digital experiences with accessibility at the front of their minds.
  • In the Accessibility Testing course, you'll learn:
    • How to make your digital experience accessible
    • How to get stakeholders on board with accessibility
    • Tips for testing your website for accessibility
    • Specific guidance on designing for older users, blind or visually impaired people, and people with dyslexia
    • Tools and resources for improving online accessibility


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