Learn how to Get started with UserZoom in UserZoom Academy.
On this page:
- Welcome & platform tour
- What usability issues are there with a prototype?
- Can users find an item on the screen?
- What's most important to customers?
Welcome & platform tour
- Start with the Welcome & platform tour to familiarize yourself with our platform.
- In this first course, we'll introduce ourselves and show you the ways we can help you and your business grow.
- Then we'll look at 6 steps to study success before we end with a high-level interactive platform tour.
- At the end of this course you'll be able to:
- List the 3 main ways we help you deliver exceptional digital experiences for your customers and prospects.
- Sequence the 6 steps to study success.
- Identify the key components of an effective research study.
What usability issues are there with a prototype?
- In the What usability issues are there with a prototype? course, we focus on Quick Design Iteration.
- We'll show you best practices for:
- When and how to test a prototype.
- How to write good questions.
- How to build and analyze a Basic Usability Test.
Can users find an item on the screen?
- The Can users find an item on the screen? course continues to focus on Quick Design Iteration.
- We'll show you how to get rapid feedback on a static mockup or design.
- Learn how to run Click Tests on your static images to help you answer questions like:
- Can users find an item on the screen?
- Does this call to action make sense?
- Is this new page design impactful?
What's most important to customers?
- We wrap up Quick Design Iteration with What's most important to customers?.
- Learn how to run Surveys that can be based on lists, images, or sometimes no stimuli at all to help you answer questions like:
- What's most important to customers?
- Do users understand these new icons?
- What are users' attitudes and perceptions of our current service?
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