How to Host an Image

At a Glance

Upload images that can be displayed to your test participants during a study. Get customer feedback on ads, images for marketing campaigns, social media posts, and more. 


How It Works

To upload an image, simply drag and drop the image task into your website or prototype study. This functionality is not available for app tests.   


You will then be prompted to upload an image file. Please note that only PNG, JPG, GIF, TIFF, and PDF are supported. The maximum file size is 5MB. We advise against using hyphens or special characters in file names as they may prevent the image from displaying properly.


Once the image is uploaded, it will appear as a task within the test plan with instructional text for the participant. If needed, the instructional text can be edited.


Any number of images can be uploaded into a study.


The hosted assets are encrypted at rest and only accessed through SSL. These are kept securely in our AWS infrastructure and only accessible through secure links that are inactive unless the test is in progress and used by the assigned, active test participant.

Note: While participants cannot access the secure prototypes after the test is complete, they can download and save any image file during the test. Your information is still protected by a confidentiality agreement that prohibits participants from disclosing any details regarding your prototype during testing.

Read more about how UserTesting protects your information, and see our “Custom Confidentiality Terms” article for instructions on using the UserTesting confidentiality terms feature to attach your own confidentiality documents to your test. 


Learn More

Need more information? Read these related articles.

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