Effectiveness in Click Tests

Use these steps to find effectiveness in Click Tests.

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  • When one or more areas have been defined as success areas on the Click Test image, then the effectiveness information will be available in the Results.
  • Effectiveness statuses for Click Tests are:
    • Success (green)
    • Non-success (red)
    • I don't know (gray), in case this option was enabled.
  • Refer to Configure a Click Test Task or Screenshot Click Testing question to learn how to define one or more success areas on the Click Test image.


To find effectiveness in Click Tests, follow these steps:

  1. Go to the Results section of your study.
  2. Select Ratios & Responses ratios_and_responses_button.jpg in the left menu.
  3. Under Task Summary review the combined results.
  4. Scroll to the Questionnaire or Task to review:
    • Heatmap: Success Areas are marked and labeled when checking the Preselected Areas option.
    • Click Effectiveness: Click Chart to view combined effectiveness data.
    • Click Effectiveness: Click Data to view individual participant data.


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