There are many different types of UserTesting plans, and the features a user can access depend on the model, subscription, and license that the user has been assigned. Below is a quick summary of the different models, subscriptions, and licenses in UserTesting plans.
Flexible Usage-Based Model
If you manage Session Units, your account is on the flexible usage-based model. There are three different subscription types:
For a list of features available on each subscription, visit this summary page. For each subscription, you have the following licenses/roles:
- Account Admin
If you are looking for more information about managing your account, read our article on “Guidance for Admins on the Flexible Usage-Based Plan.”
If your user types are Unlimited, Standard, Light, and Collaborator, your account is on the seat-based model. There are three different subscription plans:
- Insight Core (Startup, Professional, or Premium)
- Marketing Insight (Startup, Professional, or Premium)
- Product Insight (Startup, Professional, or Premium)
For each subscription type, you have the following licenses/roles:
- Standard and Light
For more information about managing this account type, read our article on “Guidance for Admins on the Seat-Based Model."
If you have questions about your plan, contact Support or talk to your Customer Success Manager.