What Are the Different UserTesting Subscriptions and Licenses?

Flex Plan

If you manage Session Units, your account is on the Flex plan. There are three different subscription types:

• Essentials
• Advanced
• Ultimate

For a list of features available on each subscription, visit this summary page. For each subscription, you have the following licenses/roles:

• Creator
• Viewer
• Account Admin

Read more about the abilities of each role in our article, "Guidance for Admins on the Flex Plan."

Seat-Based Plan

Your account is on the seat-based plan if your user types are Unlimited, Standard, Light, and Collaborator. There are three different subscription types: 

• Startup 
• Professional 
• Premium 

For a list of features available on each subscription, visit this summary page. For each subscription type, you have the following licenses/roles:

• Unlimited
• Standard and Light
• Collaborator
• Admin

Note: Licenses have to be purchased on the subscription in order for them to be assigned to team members. Not all subscriptions have every subscription-seat license. 

For more information about these seat roles and licenses, read our article, "Guidance for Admins on the Seat-Based Plan."

If you have questions about your plan, contact Support or talk to your Customer Success Manager.

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