At a Glance
There are many different types of UserTesting subscriptions, and the features a user can access depend on the license that the user has been assigned. Below is a quick summary of the different subscription plans and licenses on UserTesting.
If you manage Session Units, your account is on the Flex plan. There are three different subscription types:
For a list of features available on each subscription, visit this summary page. For each subscription, you have the following licenses/roles:
- Account Admin
If you are looking for more information about managing your account, read our article on "Guidance for Admins on the Flex Plan."
Your account is on the seat-based plan if your user types are Unlimited, Standard, Light, and Collaborator. There are three different subscription types:
For a list of features available on each subscription, visit this summary page. For each subscription type, you have the following licenses/roles:
- Standard and Light
Note: Licenses have to be purchased on the subscription in order for them to be assigned to team members. Not all subscriptions have every subscription-seat license.
For more information about managing this account type, read our article on "Guidance for Admins on the Seat-Based Plan."
If you have questions about your plan, contact Support or talk to your Customer Success Manager.
Need more information? Read these related articles.
Want to learn more about this topic? Check out our University course.
Please provide any feedback you have on this article. Your feedback will be used to improve the article, and when you submit your survey, you'll be entered into a drawing for a $50 Amazon gift card. This survey should take five minutes to complete. Article evaluations will remain completely confidential.