UserTesting is integrated with Slack, the productivity chat application used and loved by many. If you and your team use Slack, you can more easily share UserTesting studies, videos, clips and highlight reels via Slack channels.
How it works
When you paste the UserTesting URL in Slack, details “unfurl” to automatically display the study name and other pertinent information with members of that channel. This provides a summary of the content, so that they understand what they are viewing before clicking on the link.
You can also share interesting and informative insights with members of your team while you’re in UserTesting viewing a video, clip or highlight reel. While using the video player, simply click the Share via Slack item in the sharing menu.
You will then be instructed to select a Slack channel to share the video to, and you can also include a personalized message. After you click Share, the video, clip or highlight reel will be shared to the channel you selected.
Please note that since the Share via Slack button is available in the video player, you can only share videos, clips or highlight reels this way. Whole studies, including affiliated sessions, can only be shared by pasting the URL directly into Slack.
Enabling the Slack integration
First, make sure that you are logged into Slack on your web browser. (Please note that you must be on the web browser version of Slack, not the desktop app, to enable the integration.) Then, within the UserTesting video player, click on the Share via Slack button for the video content that you want to share. You will then see a popup asking you to authorize the integration with your Slack account. If you are the first at your organization to do this, you’ll see a message directing you to contact your administrator to install the UserTesting app into Slack.
In the authorization popup, choose a channel where notifications from UserTesting can be sent and click the Authorize button.
After completing authorization, you will be able to click on the Slack button in the UserTesting video player to post the video to a channel you select. You can also start pasting URLs directly into Slack to automatically display relevant details.
Disabling the Slack Integration
If you want to turn the Slack integration off for your account, choose “Integrations” from the menu in your dashboard.
Move the switch from the ON to the OFF position.