UserTesting CommUnity

Learn about the UserTesting CommUnity.


On this page:



About the UserTesting CommUnity

  • The UserTesting CommUnity is the place to go for help, support, and inspiration from your peers.
  • You'll also find information about current and upcoming UserTesting events, news, and all other company happenings.
  • While you navigate, learn, and complete challenges, you can earn badges and also points that can be redeemed for rewards.
  • Currently, the CommUnity is only available for UserTesting subscribers, but we're working on opening it up to our UserZoom, UserZoom GO, EnjoyHQ, and Testapic friends. Stay tuned! 



How can I participate?

Remember, only UserTesting customers are currently eligible to register.

  1. Go to
  2. Click the UserTesting logo.
  3. Enter your email address and click Next.
  4. New Users:
    1. Follow the on-screen prompts to complete your profile.
    2. Introduce yourself.
    3. Complete the Getting Started tasks.
    4. Make yourself at home, start interacting with others, and have fun! 



Post a discussion thread

Need help with something? Want someone's opinion or expert advice? Post a discussion and get help from your peers! 

  1. On the CommUnity homepage, scroll to the Discussion Topics section.
  2. Click the + New Topic button.
  3. Enter the title/subject of your post.
  4. Choose a category.
  5. Enter your text in the text box.
  6. Optional: Include images or links, as needed.
  7. Click  + Create Topic.



Reply to a post

Reply to the original post

  1. After reading, click the reply button at the bottom right of the post.
  2. Enter your reply in the text box.
  3. Click Reply.


Reply to a comment in the thread

  1. After reading the comment, click the reply button at the bottom right.
  2. Enter your reply in the text box.
  3. Click Reply.



Human Insight User Groups (HUG)

  • Our Human Insight User Groups (HUG) allow customers to learn from:
    • UserTesting experts
    • Local User Group leaders
    • Area CX and UX thought leaders
    • Fellow UserTesting peers
  • Join an upcoming HUG event! Come ready to share your experiences because HUGs aren’t just for listening, they’re also for conversation.



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