Think of Native App testing as being able to see the test participant's entire desktop, only it's on their mobile phone.
Native App testing is available for your moderated and unmoderated research studies.
Start by building your study and selecting Mobile > Native Apps Android OR iOS. Then, continue building your study.
For the starting URL enter the URL from the Google Play Store or iTunes store.
For Android apps It should start with this: https://play.google.com/store/apps/details?id=
For iOs apps it should start with: https://apps.apple.com/us/app/
You can also test with apps that are in Beta on the Google Play Store. These apps should have links that look like this: https://play.google.com/apps/testing/
Note: with Beta testing, make sure your participants are given access to the Beta from the Google Play Store. Beta testing is only available on Open status apps. (see referenced link/article for more info).
You can learn more about testing beta iOs apps with Test Flight here
After sending your test participants the study URL, they will be prompted to download the Validately App to join the session/study
If the participant does NOT have the app you are testing installed, they will then be prompted to install it before joining the session.
As the moderator, you can see everything on their phone. If you want them to show you another app they use, they can press the home button and go to any app they wish. You as a moderator see all of this, allowing you to test with other apps on the user's phone.