Using Dial-Out option with Call Silencing feature on iOS 13+

If the moderator or test participant has the "Call Silencing" feature turned on in iOS13 or above on their iPhone, the call will be directly sent to Voice Mail.
To make sure the dial-out call will connect, please make sure that feature is toggled off.
You can see how to adjust this in the settings below:


Please provide any feedback you have on this article. Your feedback will be used to improve the article and should take no more than 5 minutes to complete. Article evaluations will remain completely confidential unless you request a follow-up. 

Was this article helpful?
0 out of 0 found this helpful