Here are some examples of emails you can use to send to your own participants.
For DESKTOP Unmoderated studies - with screen and audio recording
Dear _____________,
Thank you for your interest in participating in our research. For this study, you will perform ___ tasks on a [website/ prototype] and answer questions about your experience. Your feedback will be used to improve the user experience for other customers like you.
OR
We value your feedback! [INSERT COMPANY NAME] is working hard every day to [INSERT COMMENT RELEVANT TO PRODUCT] more rewarding. As a part of this effort, we would love your feedback on some ideas.
The study should take about 10 to 15 minutes of your time. All information will be kept anonymous and confidential. While completing parts of the study, we will ask you to Think Out Loud so we can record all of your feedback and opinions.
Please click the link below to begin:
[INSERT LINK]
System Requirements
You will need the latest version of Chrome or MS Edge to participate in this study. You will also be asked to install the Google Chrome extension for Validately so that we can record your screen and voice. This extension only works during a UserZoom GO study and cannot access your data, screen or location when the session is complete. You can uninstall (remove) this Chrome extension after the study.
Thank you in advance for sharing your opinions with us!
Sincerely,
xxxxxxx
Include something like this if applicable:
Note: We are extremely interested in your input so we kindly ask that you take this study on a desktop or laptop computer. This study will be open until DATE, TIME, TIMEZONE.
For MOBILE Unmoderated studies with screen and audio recording
Dear _____________,
Thank you for your interest in participating in our research. For this study, you will perform ___ tasks on a [website/ prototype/application] and answer questions about your experience. Your feedback will be used to improve the user experience for other customers like you.
OR
We value your feedback! [INSERT COMPANY NAME] is working hard every day to [INSERT COMMENT RELEVANT TO PRODUCT] more rewarding. As a part of this effort, we would love your feedback on some ideas.
The study should take about 10 to 15 minutes of your time. All information will be kept anonymous and confidential. While completing parts of the study, we will ask you to Think Out Loud so we can record all of your feedback and opinions.
Please click the link on your mobile deviice below to begin:
[INSERT LINK]
System Requirements:
You will need to be running Android 10 or above or iOs 13.3 + and install the Validately application so that we can record your screen and voice. This application only works during a UserZoom GO study and cannot access your data, screen, or location when the session is complete. You can uninstall (remove) the app after the study.
Thank you in advance for sharing your opinions with us!
Sincerely,
xxxxxxx
Include something like this if applicable:
Note: We are extremely interested in your input so we kindly ask that you open this survey on a mobile phone or tablet. This study will be open until DATE, TIME, TIMEZONE.
Please provide any feedback you have on this article. Your feedback will be used to improve the article and should take no more than 5 minutes to complete. Article evaluations will remain completely confidential unless you request a follow-up.