Suggested wording to send to your own participants for unmoderated studies

We recommend including some instructions on how to best complete an unmoderated study. Here is an example of what we use:

For Desktop Studies

  • Use the most recent Google Chrome or MS Edge (Chromium) browser. Do NOT use Internet Explorer or Firefox
  • Use a recent operating system
  • Do NOT use Windows Vista or XP
  • We recommend using a headset (headphones with a microphone work, like those that come with smartphones)
  • Make sure your microphone is turned on
  • Take the test in a quiet place
  • No background noise (TV, phone, music, talking, etc)
  • Read each task aloud
  • Speak your thoughts aloud
  • Answer the follow-up questions

For Mobile Studies

  • Use your mobile device, Android or iPhone or iPad
  • You must be on a recent operating system, either Android 9+ or iOS 13+ (iPhone / iPad)
  • Make sure your microphone is turned on We recommend using a headset (headphones with a microphone work, like those that come with smartphones)
  • Take the test in a quiet place
  • No background noise (TV, phone, music, talking, etc)
  • Read each task aloud
  • Speak your thoughts aloud
  • Answer the follow-up questions

Please provide any feedback you have on this article. Your feedback will be used to improve the article and should take no more than 5 minutes to complete. Article evaluations will remain completely confidential unless you request a follow-up. 

Was this article helpful?