UserTesting Foundational Certification Program

At a Glance

The UserTesting Foundational Certification program is offered through the UserTesting Training portal and is meant to equip our customers with the skills and knowledge needed to expertly use the UserTesting app to conduct testing and research.



The UserTesting Foundational Certification program will:

  • Help you gain confidence in your ability to use the UserTesting Platform.
  • Allow you to demonstrate your expertise to others inside and outside your organization.
  • Provide you with a competitive advantage in your field.
  • Increase your professional credibility.

Frequently Asked Questions

Q: Why should I get certified?

A: UserTesting’s certification program will allow you to develop your expertise and proficiency within the UserTesting Platform. Upon completion, the program will certify that you are skilled in utilizing various features within the UserTesting Platform. Certification serves as a signifier to others that you know how to conduct research using the UserTesting Platform.

Q: Are there any requirements to participate in the UserTesting Foundational program?

A: The UserTesting Foundational Certification is available to all current UserTesting customers. 

Q: What is expected of me during the certification program?

A: The course material for certification is self-paced so you can complete it on your schedule. You will complete about 2.5-3 hours of on-demand videos and readings. The content is broken down into five courses; you will be required to successfully pass small quizzes throughout. Once you pass the final exam, you’ll receive your certification.

Q: How will I receive my certificate?

A: Once you complete the program, your certificate will be available for download in the University by accessing "Your Courses and Progress" and viewing "My Progress Report."

Q: How much does the program cost?

A: The list price for the program is $149. The certification program has been developed to feature a structured experience for you that highlights the foundational aspects of the UserTesting Platform. Additionally, the courses feature quizzes tailored to the program and designed to assess your learning. Upon successful completion, you get your credentials!

Q: How do I pay for the UserTesting Foundational Certification program?

A: Registration is completely self-service. Once you locate the certification program in the course catalog, you can purchase it using PayPal. You’ll be asked to sign in to your PayPal account and select the method of payment you would like to use. Check with your company to see if you can be reimbursed as part of your continuing education.

Q: How long is my certification valid for?

A: The UserTesting Foundational Certification is valid for two years from the date of completion. 

Q: What do I do when I’m getting close to the date when certification is no longer valid? How do I re-certify?

A: UserTesting is currently developing plans for further certifications. Once complete, you'll be able to find information regarding courses, requirements, and registration available in the University.

Q: Does UserTesting offer any other certifications?

A: UserTesting offers an Advanced Certification program that consists of 8 weeks of live instruction.  

Q: Can I obtain the Advanced Certification without completing the Foundational Certification?

A: To be eligible for any future certifications, you must successfully complete the Foundational Certification program.


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