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Learn how to use UserTesting's Seamless recorder for the Invite Network. |
This article applies to: UserTesting
Invite Network is available on the following subscriptions:
| Flex plan | Seat-based plan |
| Essentials ✓ | Startup |
| Advanced ✓ | Professional ✓ |
| Ultimate ✓ | Premium ✓ |
On this page:
- About Seamless recorder
- How it works
- Contributor experience
- Seamless recorder use cases for Invite Network
About Seamless recorder
- This recorder is only for unmoderated desktop tests.
- Allows Invite Network contributors to click on a link and immediately start taking a test.
- Live Conversation sessions use Zoom, so Live Conversation Invite Network contributors won't use the seamless recorder.
- They'll need to be able to join a Zoom meeting on their computer or mobile device.
Note: If you prefer to have UserTesting recruit and manage the test, you can still do so through our Professional Services group.
How it works
- Contributors have the option to download a Chrome, Safari, and Firefox browser extension that collects the desktop data needed to map contributor web journeys.
- The contributor will see an Install extension option after they agree to take the test.
💡Note: This download is optional to help maintain healthy completion rates of Invite Network tests; contributors can still provide their perspectives without downloading the extension. - With the seamless desktop recorder, your contributors only need a test link to get started.
- By clicking the link, the contributor will automatically begin sharing their perspective without downloading any software or extensions.
- This creates a seamless experience for the contributor and gets you faster feedback.
- Invite Network videos utilize a tab structure allowing contributors one tab for the tasks and another tab for the testing asset.
- Testing prompts will never block testing assets.
- Once the test is completed, you can review Interactive Path Flows and other visualizations to see which screens contributors navigated to, to complete a task.
Contributor experience
Watch the demo below to see how contributors enable permissions for the seamless recorder.
View the beginning of a test from the contributor's point of view below.
View our tab structure in action from the contributor's point of view.
Seamless recorder use cases for Invite Network
- Capture feedback from your B2B customers: Since our recorder doesn't require a download of any external software, targeting B2B personas within corporate firewalls is possible.
- Intercept users for feedback in real-time: Create an Invite Network test to generate a test link. Add this link to any in-product messaging tools, live chat software, or anywhere you can embed a link. Contributors will only need to click on the link to start giving feedback—without ever leaving their browser.
- Generate team member engagement with internal testing: Solicit employee and internal audiences' feedback. The seamless recorder makes it possible to get team member feedback regardless of internal security measures.
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