Quick Answers overview

Learn about Quick Answers.


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About Quick Answers

  • Quick Answers allows Product Managers, Marketers, or anyone who needs customer insights to get fast feedback.
  • Quick Answers include recorded video feedback of customers or prospects as they complete tasks and answer questions.
  • The tasks and questions are written for you, and designed to provide feedback on the most common product and marketing challenges.
  • Quick Answers are helpful for: 
    • Getting customer feedback on marketing campaigns, creatives, messaging, feedback on product decisions without slowing development.
    • Building deeper empathy with customers.
  • With Quick Answers, you can display messaging or describe a task or activity on which you want feedback, and the Quick Answers template does the rest.
    • Tests are automatically set up to get the answers to your questions.
    • This saves you time and ensures the questions you ask are sound and without bias.
  • Note: You will NOT be able to edit a Quick Answers test provided by UserTesting. However, depending on your account and/or status within that account, you can create your own Quick Answer.
  • Quick Answers are available for these subscriptions:
    Flex plan Seat-based plan
    Essentials  Startup ✓ (only Product Insight and Marketing Insight)
    Advanced Professional ✓ (only Product Insight and Marketing Insight)
    Ultimate Premium ✓ (only Product Insight and Marketing Insight)


Available Quick Answer Test templates

Choose between two options
This test will show you which of two alternatives people prefer, including what they like or dislike about each option.


Compare two websites
This test will help you discover which site users prefer by observing how easy or difficult it is for them to complete the same task on two different websites.


Discover needs and frustrations
Understand what your audience likes and dislikes about a specific experience or activity.


Test creatives
Determine how well and why your creatives resonate with people.


Test messaging
Determine if people understand your messaging and if it resonates with them.


Test mobile app usability
This test helps understand the experience your customers have using your app today.


Test website usability
This test will help you gain insights into your customers' experience on a website. You can even test a competitor’s website to find opportunities for a competitive advantage.


Validate a prototype
This test will help you understand how people react to a prototype or wireframe.


Validate an idea
This test will help you get people's reactions to an idea and understand if they find it valuable.



Run a Quick Answers test

  1. Click Create test.
  2. Select Customize a template.

  3. Under Featured Templates in the left menu, click Quick Answers.

  4. Choose the Quick Answers template that meets your needs.


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