Resources related to COVID-19

This page provides resources, including platform templates and the Human Insights Portal, to help customers navigate challenges related to COVID-19.

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On this page:

 


 

COVID-19 templates

  • We have created test plan templates to provide a framework to help you better understand how behaviors, expectations, and perceptions have shifted during the pandemic. 
  • To track ongoing shifts in employee and customer experiences, we’re sharing industry-specific templates for retail, grocery, restaurants, and food service.

 

 

How to use templates

  1. To access these templates, you will need to have an active UserTesting account and be logged in.
  2. Choose Template Library from the Create test drop-down menu.
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  3. Find industry-specific templates in the Template Gallery under the Social Topics category.
  4. Hover over the desired template and click Use this template to access it.
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    NoteIf you are using any of the General Business templates, be sure to update the [brackets] within the tasks so it’s the activity/company/website that you are interested in learning about. 

 

 

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