This page provides resources, including platform templates and the Human Insights Portal, to help customers navigate challenges related to COVID-19. |
This article applies to: UserTesting
On this page:
COVID-19 templates
- We have created test plan templates to provide a framework to help you better understand how behaviors, expectations, and perceptions have shifted during the pandemic.
- To track ongoing shifts in employee and customer experiences, we’re sharing industry-specific templates for retail, grocery, restaurants, and food service.
How to use templates
- To access these templates, you will need to have an active UserTesting account and be logged in.
- Choose Template Library from the Create test drop-down menu.
- Find industry-specific templates in the Template Gallery under the Social Topics category.
- Hover over the desired template and click Use this template to access it.
Note: If you are using any of the General Business templates, be sure to update the [brackets] within the tasks so it’s the activity/company/website that you are interested in learning about.
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